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Refund Policy

Some products can be exchanged as long as they have not been opened/used.  All exchanges must be made within 14 days after the purchase was made.  You must have a receipt. 

Several types of goods are exempt from being returned. Perishable goods such as food/candies/edibles, hemp flower, etc. cannot be exchanged or returned. 

Additional non-returnable items:


Vape Cartridges (unless they are defective)


Gift cards

To complete your return, we require a receipt or proof of purchase, or must be able to verify your purchase.

If you have questions about an exchange you would like to make, please call Cannasseur KC @ 816-888-4027 or email